#CONTACT US HOW TO#
Make an OIA request Report a phishing scamįind out how to report a phishing scam to Waka Kotahi. Media contacts Making an Official Information Act (OIA) requestįind out how to make a request to the Waka Kotahi NZ Transport Agency for information that we hold. Report issues impacting travel on our state highways (open 24 hours every day)Ĭall recording privacy statement Media enquiryįor media enquiries, talk to one of our media team. Latest highway information (open 24 hours every day) Motor vehicle licensing and registrations If you still haven’t received your label after 7 working days, and you urgently need it, give us a call on 0800 108 809. If you haven’t received it within 5 working days, please check we have your address correct online.Ĭheck or change your contact details (external link) You should receive your label within 5 working days of renewing your rego online. We acknowledge the impact this has on our customers and we are working hard to answer your phone calls and respond to emails as soon as possible. This means we can’t respond to our customers as quickly as we’d like to.įor non-urgent matters we will respond within 10 business days. Our contact centre and support teams are receiving high volumes of phone calls, emails and applications. Send your request to licensing, motor vehicle and tolling questions Feedback and complaints How can I get CCTV footage of a traffic incident? There are around 3,200 WoF agents in New Zealand.įind a WoF agent in The Yellow Pages (external link) Where can I find a WoF (warrant of fitness) agent? Look in the Yellow Pages to find your nearest agent. Where can I find a list of CoF (certificate of fitness) agents? If you’ve renewed online and your licence label hasn’t arrived within seven working days, please call us on 0800 108 809. It should arrive in the post within five working days. I haven’t received my vehicle licence (rego) label yet.
#CONTACT US DRIVER#
Where’s the nearest driver licensing agent? Where can I pay for my toll with cash or EFTPOS?īP and Caltex stations where you can pay for your toll with cash or EFTPOS Who can drive on New Zealand roads, and what you need to have while driving What do I need to know about driving in New Zealand? How do I convert my overseas driver licence to a New Zealand one? You can change your address online (external link) How can I tell you my new home or company address?
Find answers to our most commonly asked questions.
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